Have questions? Please take a look here, the regular questions and answers!

You can choose between the following payment methods – pay quickly, securely and conveniently by:

All online bank accounts are suitable for international & local payments, here is our bank information once you confirm the order:
Account name:
Bank name:
Sort code:
Account number:

With PayPal you can pay securely and easily using MasterCard, Maestro, Visa, Visa Electron or Direct Debit, here is our PayPal information:
PayPal name:

Please be aware that we will not begin production until we have received the payment and the print-ready artwork. As we have no influence on the posting systems and processing time of the banks this may take up to 3-5 working days (excluding Saturday, Sunday and holidays).
We recommend that you pay using online bank transfer process for regular production time in advance. In case of urgency, PayPal will help and please send email directly to our manager. Please note that production and delivery can only be made after investigation and approval of our service.

If you have decided to do business with us, and chosen one of our payment options (PayPal, directebanking), the payment can be done directly after you have placed the order. As soon as we receive the payment confirmation from the payment provider, we will start to process your order (subject to the condition that we have received printable artwork or your print approval if you have ordered the galley proof/screen proof).
Sending artwork is really easy:

Visit www.sendspace.com, upload your files and type email, send!

As an alternative you can send your small artwork via e-mail to service@call2print.com after confirm the order. Please note that this e-mail-address is only used for data transmission, any information concerning your order will not be taken into consideration.

Anohter way is online chatting transfer, please download QQ and using our ID and password. Here is the information for QQ:


Should you have any further questions or additional information please contact our customer service on (8621) 6129 92282 or by e-mail to callus@call2print.com

Yes, you can pay directly to our delivery guy in cash but this Pay on Arrive must get confirmed with us.
At Call2Print, you can choose between a screen proof and a hard copy proof.

The screen proof is used to review the completed print file on your monitor. It is created with crop marks, in CMYK mode and with 72 dpi resolution. The screen proof is available for all product groups. The screen proof will be sent to you by e-mail immediately after your print data has been processed to the e-mail address you specified.

The hard copy colour proof simulates the print result and you can check the colour and the text of your print product. Depending on the product, you can choose front, back and both sides. Colour proofs are not available for products using Pantone colours, products printed on neon paper or for have speical finishing (spot UV, hot stamp, etc). Again, the proof is not final resulte for offset printing, but very close.

The ordered colour proof or proof copy will be sent to your billing address after we have received your print data. Please kindly note that for international proof, clients will pay for the express in advance or using your own Express account number.

Yes, we provide a variety of shipping method that suits your business needs through our network of worldwide logistic partners. According to your order and needs, our sales team will be glad to assist and quote for the most competitive shipping options like FedEx, UPS, DHL, Air freight, Ocean freight.
Both timing and costs are the major drivers in answering this question. Generally, we recommend that:

When the total weight less than 150kg, Express; when 150kg-300kg, Air Freight; more than 300kg, Sea Freight.
For large volume orders, if you need some of printing hurry. We advise you ship some via Express or Air freight, others via ocean freight To help you better understand the calculation here is an example: You order 2000kgs printing from Call2Print and you need receive 100 copies in time to show your client on the show. You can ship 20-200kgs printing via Express or Air Freight, and others are shipped via Ocean freight.